Privacy Policy
Last Updated: 23.06.26
Introduction
Welcome to Claire Baker T/A Bright Rainbows and The Journal Vibe (“we”, “our”, “us”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, engage with our services, attend our events or workshops, or otherwise interact with us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Claire Baker – Trading as Claire Baker Coaching, Bright Rainbows and The Journal Vibe
Email: [email protected]
Data Controller: Claire Baker
What Information We Collect
We may collect and process the following personal information:
Information You Provide
- Name
- Email address
- Telephone number
- Business name
- Billing and payment information
- Information provided when registering for workshops, courses, events or consultations
- Information submitted through contact forms, surveys or questionnaires
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Website usage data
- Pages visited
- Time spent on pages
- Referral sources
This information may be collected through cookies and similar technologies.
How We Use Your Information
We use your personal information to:
- Provide our products and services
- Process bookings and payments
- Deliver workshops, training, coaching and consultancy services
- Respond to enquiries
- Send important service updates
- Improve our website and customer experience
- Send marketing communications (where you have consented)
- Comply with legal and regulatory obligations
Marketing Communications
If you subscribe to our mailing list or opt in to receive marketing communications, we may send you information about:
- Upcoming workshops and events
- Training programmes
- Courses and certifications
- Business tips and resources
- Special offers and promotions
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Legal Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
- Consent
- Performance of a contract
- Legal obligation
- Legitimate interests
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business, including:
- Payment processors
- Email marketing providers
- Website hosting providers
- CRM systems
- Online course and webinar platforms
- Professional advisers
These providers are required to protect your information and only use it for authorised purposes.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request transfer of your data where applicable
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
However, no internet transmission can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to read their privacy policies before providing any personal information.
Complaints
If you have concerns about how we handle your personal information, please contact us first so we can address your concerns.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Claire Baker t/a Bright Rainbows
07957414822
Sanford House, 81 Skipper Way, St Neots, Cambridgeshire, PE19 6LT
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
